Simple guides to your rights, answers about using Mara Vakil, and a quick way to reach our support team. Call 98913 43962 or raise a help request below.
Check case status, next date, orders and cause list with your CNR number.
Pending and disposed case data for courts across India.
Report online fraud, harassment, sextortion and other cyber crimes.
File RTI applications and first appeals to Central Government bodies.
Register consumer grievances against companies online.
File and track consumer cases online in District, State and National Commissions.
Free legal advice by video or phone through your nearest Common Service Centre.
Free legal aid, Lok Adalats and your District Legal Services Authority.
No. It is general information to help you understand your options. For advice on your own facts, consult a verified advocate.
No. Mara Vakil is free for clients. Your fee for legal work is agreed and paid directly with the advocate.
Clients do not need an account. Post your matter, book a service or track your order with your request ID and mobile number. Only approved advocates and the Mara Vakil team log in, with the login ID and password given by the Mara Vakil admin.
Check the Bar Council enrolment number on the profile, read reviews, and talk to them in a consultation before paying. Never pay outside the platform.
Fees vary by city, court, the advocate's experience and how complex the case is. Ask for a written fee quote that separates professional fee, court fee and other expenses.
Yes, if you are eligible under Section 12 of the Legal Services Authorities Act. Women, children, SC/ST, workers, persons in custody, persons with disability and low-income persons can apply. Call 15100 or visit your District Legal Services Authority.
Call 1930 immediately, report at cybercrime.gov.in, and inform your bank. Speed matters for freezing the money.
Not for a cognizable offence. You can file a Zero FIR at any station, send a written complaint to the SP, or approach the magistrate.
Use ecourts.gov.in or the eCourts Services app with your CNR number, case number or party name.
Yes. You can file it yourself online on e-Jagriti and argue it yourself. An advocate helps for larger or complex claims.
Within 30 days of receiving the bank's cheque return memo.
Your profile goes live after admin checks your Bar Council enrolment details. Make sure the details you enter are correct to avoid rejection.
Open the case in My Cases or use the support form on this page. You can also complain about professional misconduct to the State Bar Council.
No. Joining, being listed and accepting client requests are free for advocates at present. Apply on the Join as advocate page; the Mara Vakil team verifies your enrolment and gives you a login.
Write to help@maravakil.in or use the support form in the app.
Open Help in app Latest legal newsGeneral legal information, not legal advice for your specific facts. Helpline numbers are official government numbers; Mara Vakil is not connected to them.
Official fees and legal deadlines worked out for you, with sources.
Below the quick guides above, this Help Center goes deeper: what happens when you call each helpline, your rights in more everyday situations, first steps for common legal problems, how support requests are handled and answers to many more questions.
Knowing what each helpline actually does saves precious minutes in an emergency and avoids being passed from one number to another.
The single emergency number connects you to police, fire and ambulance services across India. The operator notes your location and the nature of the emergency and dispatches the nearest response vehicle. Calls can also be made through the 112 India app, which can share your location. Use it whenever someone is in immediate danger.
Run by state governments, the women's helpline provides support to women facing violence at home or outside. Counsellors can connect callers with the police, hospitals, shelters and One Stop Centres, and explain legal options such as protection orders. It works round the clock in most states.
The cyber fraud helpline exists to stop money moving. When you report a fraudulent transaction quickly, the details are shared with banks and payment platforms, which can freeze the amount in the receiving accounts before it is withdrawn. Have your transaction ID, the amount, the time and the fraudster's details ready, and follow up by filing on cybercrime.gov.in.
For any child in danger, missing, abused, working or in need of care. The helpline coordinates with police and child welfare committees to protect the child.
The national legal aid helpline connects callers with legal services authorities, which can arrange free advice and, for eligible people, a free lawyer. Tell the operator your district and the nature of your problem.
The National Consumer Helpline takes complaints against companies and forwards them for resolution before you go to a consumer commission. Note your docket number for follow-up.
A national helpline for senior citizens offering information and help on pensions, legal issues, abuse and maintenance from children.
A helpline of the national commission for women affected by violence, which can refer cases to police and other authorities.
Read the property guide and your city guide for local rent laws.
See the employment guide.
When something goes wrong, the first few actions matter most. These short checklists help you protect your position before you speak to an advocate.
See the reply to legal notice service.
See the wills and inheritance guide.
Requests are usually picked up during working hours. If nobody has accepted within a day, write to support with your request ID; the team can follow up or widen the request to more advocates. You can also send your matter directly to an advocate from the directory.
To change details or cancel a request or order, write to support with the ID and your mobile number. You can also ask for your personal data to be corrected or deleted.
Apply on the join page with your enrolment number, State Bar Council, courts and practice areas. Our team checks the details; profiles with wrong or unverifiable information are rejected with a reason. Joining is free.
Once your profile is approved you are issued credentials by the admin team. Change your password after the first login. If you forget it, contact support and the admin will reset it.
Requests in your practice areas and area appear in your dashboard without the client's number. When you accept one, the client's number is released to you alone. Accept only matters you can genuinely handle, and call the client promptly.
Add cases from accepted requests or manually, with case number, court and hearing dates. You get a reminder the day before each date, and you can record notes after hearings that the client can follow. See the case diary guide.
Join the group of the court where you practise to receive notices, and post internship or junior openings from your dashboard. See the court groups guide and the internship guide.
Profiles must contain only permitted particulars. Do not promise results, use words such as "best" or "top", or ask clients to pay Mara Vakil. Read what advocates may publish and the listing policy.
Help is available through several channels, and you can use more than one at the same time.
Keep a record of incidents, medical reports, photographs and messages. The family law guide explains each remedy in detail.
Being summoned as a witness is a civic duty, but it can be stressful. A few points help.
See the employment guide for more.
Most legal problems for small businesses are unpaid invoices, broken contracts, tax notices and registrations. Send a clear legal notice early for unpaid dues, use the MSME facilitation council if you are a registered micro or small enterprise, reply to tax notices before the deadline and keep contracts in writing. The corporate guide and civil guide explain options.
For property, inheritance or family matters in India, a registered power of attorney lets someone act locally, documents signed abroad must be attested or apostilled and stamped in India, and many consultations and some hearings can be done by video. See the power of attorney service.
Fee refunds from coaching centres and colleges can be pursued through consumer commissions, ragging should go straight to the college's anti-ragging cell and the UGC helpline, and exam records can often be sought through RTI. Always get written rent agreements and receipts for accommodation.
For wrong bills, faulty meters, delayed connections or frequent outages, complain first to the distribution company and keep the complaint number. If the problem is not resolved, the Electricity Act provides for a consumer grievance redressal forum set up by each distribution company, and above it an electricity ombudsman appointed by the state regulator. These forums are free to use and you do not need a lawyer.
Complaints about water supply, sewerage, property tax and civic services go to the municipal body's grievance cell or online portal. Keep reference numbers, and use an RTI application if you need to know why a complaint has not been acted on.
Complain to the service provider's customer care and then its appellate authority, whose details must be published. The telecom regulator sets rules but generally does not resolve individual disputes, so the provider's appellate authority and, where relevant, the consumer commission are the next steps.
To the distribution company first, then its consumer grievance redressal forum and the electricity ombudsman.
Aviation rules require airlines to offer alternatives or refunds and, in specified cases, compensation. Claim through the airline's grievance process.
Use Rail Madad, Indian Railways' grievance system, and keep the reference number.
Raise a grievance on the EPFO grievance system with your UAN, and keep your salary slips as proof of deductions.
Generally gratuity needs a qualifying period of continuous service, but under the labour codes fixed-term employees qualify after a shorter period. Exceptions also apply in cases of death or disablement.
Yes. The Mental Healthcare Act, 2017 allows a person to make an advance directive and nominate a representative.
Ask for identification and the reason, ensure independent witnesses are present, get a copy of the seizure list and do not sign blank papers.
Yes. Many states issue e-challans that can be checked and paid online, and contested through virtual courts.
The Help Center is written in plain English. If you are more comfortable in another language, call 98913 43962 and our team will try to help, and use the advocate directory's language filter to find an advocate who speaks your language.
Many people with a faulty product, a failed service or an unfair charge never complain because they assume it needs a lawyer. Small consumer cases are often filed by the consumer directly.
Where the amount is large or the company has a strong legal team, a consumer advocate can draft the complaint and argue it, but nothing stops you from starting on your own.
When a problem comes up, the person who can produce documents quickly is usually the person who gets help quickly. A single folder, physical or in a secure cloud drive, saves days.
Tell one trusted family member where the folder is. Many inheritance disputes begin simply because nobody knows which documents exist.
Only for unpaid dues or damage beyond normal wear, as the agreement provides. Ask for a written breakup of any deduction.
Yes. You can file on the e-Jagriti portal yourself, though an advocate helps in larger or complex disputes.
1915. Grievances can also be registered on its online portal.
Many cities require landlords to submit it. Check your city police website, where it can usually be done online.
When you raise a help request using the form above, it reaches the Mara Vakil support team with a request ID. Here is what to expect.
For anything urgent, call 98913 43962. Support staff help with the platform, not with the merits of your case, which only an advocate should advise on.
It alerts banks and payment platforms to freeze money from a cyber fraud before it is withdrawn. Call as soon as possible after the fraud.
No. Switching off power or water to push a tenant out is unlawful; the landlord must go through the rent forum with a valid ground.
The labour codes set time limits for paying wages and dues after separation. If payment is delayed, raise it in writing and then with the labour authorities.
Private unaided schools must reserve a quarter of entry-level seats for children from weaker sections and disadvantaged groups under the right to education law.
No. Intimidation by recovery agents breaks RBI rules; report it to the lender, the RBI ombudsman and, if threats are made, the police.
Note the court and date, check the case on eCourts and engage an advocate before the date.
Ask for reasons in writing, complain to the insurer's grievance team and then the insurance ombudsman, and consider a consumer complaint.
Report it to the platform and on cybercrime.gov.in, keeping screenshots and links as evidence.
Write to the officer, use the grievance portal, file an RTI for the status, and take advice on a writ if a legal right is being denied.
The team replies during working hours, and urgent issues can be raised by calling 98913 43962.
Yes. Write to support with your request ID and mobile number.
No. Mara Vakil does not give legal advice. An advocate who has studied your documents can tell you your options and risks.
Every district court case has a sixteen-character CNR number printed on court documents. Enter it on the eCourts services website or app to see the case status, the next date, the stage and orders passed. Searching by a party's name, the case number or the advocate's name works too. For the higher courts, use each court's own website.
The cause list is published for each court before the hearing day and shows the serial number of each case. Your case is called in order, so check your item number and be present, or ensure your advocate is, when it is likely to be reached.
Orders and judgments are uploaded to the court's website, usually within a few days. Download and keep a copy of every order; certified copies for appeals are applied for separately.
Many courts allow cases and applications to be filed online through e-filing portals, usually by advocates. Ask your advocate whether your court supports it, which can save trips.
| Term | Meaning |
|---|---|
| Request ID | The reference number given when you post a matter or raise a help request |
| Order ID | The reference number for a booked legal service, used for tracking |
| Zero FIR | An FIR registered at any police station, later transferred to the station with jurisdiction |
| CNR number | The unique number identifying a district court case on eCourts |
| Protection officer | An official who helps women seek relief under the domestic violence law |
| One Stop Centre | A district centre offering shelter, medical, police and legal support to women |
| Maintenance tribunal | The forum, usually at the SDM's office, that decides maintenance claims by senior citizens |
| Ombudsman | An independent official who resolves complaints against banks or insurers free of charge |
| Legal services authority | The statutory body that provides free legal aid and organises Lok Adalats |
| Enrolment number | The number on an advocate's Bar Council identity card |
A district centre for women affected by violence, offering shelter, medical help, police assistance, counselling and legal support in one place.
No. The maintenance tribunal follows a simple procedure, though advice can help.
No. Report a missing child to the police immediately.
It is printed on court documents such as summons and orders; your advocate can also give it to you.
Using credentials that the admin issues once the profile has passed verification.
Usually because the enrolment details could not be verified or the profile did not meet the listing policy. The reason is shared with you.
Many courts allow it for suitable hearings. Your advocate can tell you whether yours does.
Write to support or help@maravakil.in asking for deletion; some records may be kept where the law requires.
Free, enrolment-checked profile. Client requests in your practice area, no commission on your fees, a free case diary and your court group. Apply in about 10 minutes.